At Anaame, we respect your privacy and are committed to protect your Personal Information. This Privacy Policy outlines the types of Information we collect, how we use it and the steps we take to safeguard your data. By accessing or using our website (‘www.aname.in’), you agree to the terms of this Privacy Policy.

1. Information we collect

 We collect Personal Information that you provide to us directly, such as when you register for an account, place an order, subscribe to our newsletter, or contact our customer support. The types of Personal Information we may collect include:

• Name
• Email address 
• Phone no. 
• Shipping adds. 
• Payment Info (credit/debit) 
• IP Add 
• Browser type 
• Usage data (e.g. Page visited, time spent on the site) 
• DOB
• Location 
• Telecom service provider 
• Name of device, type, model, operating system, application version, language settings, device ID, phone no.
• IP address (static/dynamic)     

 Personal Information may be collected when using website services, such as making purchases, participating in surveys or contests, contacting customer service, or submitting product reviews.

2. How we use your Information  

 We use the Information we collect for various purposes, including but not limited to:

• Processing and fulfilling your order 
• To verify your identity (authentication) 
• Improving our website and services 
• Sending order updates, newsletters, and marketing materials (you may opt-out at any time)
• To respond to reviews, comments, or other feedback provided to us 
• Request feedback and reviews for the products 
• Adhere to our legal obligations, policies and procedures including meeting industry standards 
• Enforcing our terms and conditions 
• Improving our website and services and analyzing usage trends to enhance user experience.

We may receive Personal Information about you from third parties such as social media, business partners, or public sources. If you access our website through social media or connect your account, we may collect details like your username, profile picture, email and other publicly available information. By doing so, you authorize us to collect and use this data as outlined in our Privacy Policy. When purchasing on our platform, you provide Payment Information (e.g. credit card/billing info) through PCI-DSS Compliant third party service providers. The Company doesn’t store or process your Payment Information. Payment is provided by the user for Payment Processing on our behalf and is subject to the terms and conditions of the user billing information.

3. How we protect your Information:

 We take the security of your Personal Information seriously and implement reasonable physical, electronic and administrative measures to safeguard it. Only for as long as necessary or as required by law or regulation. It may also be retained to fulfill the purpose for which it was collected (including legal, administrative and reporting needs). Your personal information is protected against unauthorized access and disclosure, in line with this Policy.

4. Cookies and tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies identify your computer so that we can recognize you the next time you visit us. Cookies are alphanumeric identifiers stored on your computer to track and understand website traffic. You can manage or disable cookies through your browser settings, but they may affect your ability to use certain features of our website. If you have turned cookies off.

We may use cookies to collect information such as domain name, host name, internet protocol address of your computer, access time, referring website and the domain from which you accessed our website.

5. Your Rights and choices:

 You have the right to access, update, or delete your personal information as all personal information are  voluntarily provided by you. If you wish to withdraw your consent , please contact us at anaameart@gmail.com. You may also unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our email or by contacting us directly. However, withdrawal will only apply going forward, not retroactively. If you do not provide or withdraw your consent, the company may discontinue related services.

6. Third Party Links:

The website may contain links to third party sites, including payment gateways and social media platforms, which are not operated by the company. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party website you visit. The company is not responsible for any content or transmission from these sites and does not guarantee the accuracy or quality of their forms.

7. Security Measures

Our website employs strong security protocols to safeguard against the loss, misuse, and alteration of your information. When you update or access your account details, we use a secure server. Once we have your information, we follow strict security protocols to protect it from unauthorized access. However, we will not be held responsible for any loss, damage (including direct, indirect, incidental, and consequential) or harm caused to customers due to unauthorized access or misuse of personal information by any third party.

8. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and the ‘Effective Date’ at the top of the policy will be updated accordingly. We encourage you to review the Privacy Policy periodically to stay informed about how we protect your information.

9. Data Retention

 When you place an order on the site, we will keep your order information for our records unless you request its deletion.

10. Contact Us

 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at anaameart@gmail.com